Choose your file Checking your file Working on your file Your recovery options Preparing checkout Let’s check that purchase Complete your payment Confirming payment Searching for your password Check your purchase again Choose the original file This purchase has expired Checking the result Your result is ready No password found in this search Recovery could not continue Search cancelled Password could not be verified
Choose the file you can’t open or edit. The check is free. Downloading a prepared result or revealing a saved password costs $9.99 USD. A cloud password-search attempt also costs $9.99 USD, even if no password is found. Tax may apply. No subscription.
You have not been charged for this check. Try another copy of your file or get help. Don’t send your private file to support.
Do you have a separate, unlocked copy of any file inside this ZIP? For example, a photo you also saved outside the ZIP. It must be the same file, without changes.
Both files stay on your device. A changed or differently saved copy may not work.
I don’t have another copy
Without a matching unlocked copy, we cannot unlock this ZIP using this method. You have not been charged. Ask the person who sent it for the password or an unlocked copy, or contact support for help understanding your options.
Technical search details
This search runs on your device and can take days or longer. A result isn’t guaranteed. Keep this tab open. To stop for now, pause and save your progress. Progress is not saved automatically. You only pay if a result is ready and you choose to unlock it.
We’ll search for up to 5 minutes. We may not find the password. You pay even if the search finishes without a match. Waiting for the search to start can add time. If a service failure prevents us from completing it, you receive a full refund.
Your result is ready on this device. Pay once to save it. Keep this tab open during payment so you don’t lose the prepared result. An internet connection is needed for payment.
Applicable tax is shown at checkout. No subscription.
What information is sent for a password search?
Your selected file’s name and password guesses are not sent. Encrypted archive headers may contain the names of files inside the archive.
Inspect the recovery bundle
Hashcat mode . Only the hash, encryption mode and document offer are submitted for recovery. Payment uses an opaque order reference.
Technical file details
Keep this tab open during payment and recovery. If you close it, return in the same browser, choose your purchase and select your original file again. You won’t need to pay again for the same purchase.
Your file is ready
Download resultUse this password to open your original file. Keep it somewhere safe before closing this page.
The local result is ready, but confirmation has not reached the server.
Supported files and size limits
We support some PDFs, Word, Excel and PowerPoint documents, older Access databases, Office macro code and ZIP/7z archives. Support depends on how the file was protected. Choose your file for a free check.
Preparing a copy on your device supports files up to 16 MiB (about 16.8 MB). PDF and Office password checks support files up to 64 MiB (about 67.1 MB). ZIP recovery requires a separate unlocked copy of a file inside the archive, or a matching unlocked ZIP. Some older documents can be searched on your device, which may take days or longer. See all supported methods and limits.
Your recent purchases
Reselect the exact original file and any required references to prepare a paid local result again, without another charge, for seven days. Cloud passwords are available for up to 72 hours after recovery.
What happens to your file?
Your original file stays on your device and is never changed. If we prepare an unlocked copy here, that copy and any saved password stay here too.
If you choose a password search, we send the information needed to test possible passwords. We learn any password we find. Some archive information may become readable to us. You can review what will be sent before you continue.
Keep this tab open while working on a file. Save your download or password before leaving. If you lose a prepared result, return in the same browser and use your recent purchase to prepare it again without paying again during its access period. Read the full privacy details.